2016 First person

Check your insurance

Are you an Experience Health member? We'll work to find you care that's tailored to your health goals, for free.

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Tell us about yourself

Tell us about your health goals and what you're looking for. If you're not sure, don't worry-we're here to help.

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We'll find you the right care

Our free service will match you to one of our licensed providers. Co-pays or deductibles apply when you see a provider.

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Ask a Care Navigator

Your Quartet Care Navigator will be there to help you understand your options. They'll support you every step of the way.

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Mental health is health

About one in four people in America experience a mental health condition like anxiety or depression.

 

At Quartet, we believe that mental healthcare is healthcare, and we’re here to help you get the care that’s right for you.

What are my care options?

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Therapy

Virtual care can have its unique challenges. Be open and honest with your provider about how you're feeling so that you can work through these new challenges together.

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Psychiatry

See a psychiatrist in-person or virtually to help with your medication. If you see a psychiatrist, you may also need to see a therapist to talk through your experience. Please note: some medications are unable to be prescribed virtually.

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The right care

No matter what kind of care you want, Quartet will help you find the right provider. If it's not a good fit, let us know and we'll find you another.

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I worked hard to clear my physical issues, but then I had to wrestle with my mental state. I had an amazing therapist who helped me grow stronger and more resilient.

Lisa

Frequently Asked Questions

Is Quartet a mental health provider?

Quartet does not provide direct mental health care. We are a free service that works to find you care based on your needs and insurance plan.

How will Quartet match me with a provider?

We match you with a licensed mental health provider or program that's right for you based on your location, insurance, and health needs.

© 2021 Experience Health, LLC. All rights reserved. 

*8 a.m. to 8 p.m., Monday – Friday between April 1 and September 30, 2021, toll free 1-833-905-1311 (TTY: 711). 8 a.m. to 8 p.m., 7 days a week from October 1 through March 31.  

For accommodation of persons with special needs at sales meetings, call 1-833-905-1311 (TTY: 711), 8 a.m. – 8 p.m., 7 days a week. From April 1 – September 30, you will need to leave a message on weekends and holidays.  

Experience Health is an HMO plan with a Medicare contract. Enrollment in Experience Health Medicare Advantage (HMO) depends on contract renewal.  

To join Experience Health Medicare Advantage (HMO), you must have Medicare Part A and Part B, and live in the service area (Durham, Franklin, Granville, Lee, Orange, Person, Vance or Wake counties, North Carolina). Please contact the plan for more information. Medicare beneficiaries may also enroll in Experience Health Medicare Advantage (HMO) through the CMS Medicare Online Enrollment Center located at www.medicare.gov.  

This information is not a complete description of benefits. Call 1-833-905-1311 (TTY: 711) for more information. Other providers are available in our network. Out-of-network/non-contracted providers are under no obligation to treat Experience Health Medicare Advantage (HMO) members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.  

Experience Health provides free aids to service people with disabilities as well as free language services for people whose primary language is not English. Please contact 1-833-777-7394 (TTY:711) for assistance.  

Experience Health proporciona asistencia gratuita a las personas con discapacidades, así como servicios lingüísticos gratuitos para las personas cuyo idioma principal no es el inglés. Llame al 1-833-777-7394 (TTY:711) para obtener ayuda.  

Quartet is a separate and independent company that provides mental health services for Experience Health members.  

®, ℠ Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Experience Health is an independent licensee of the Blue Cross and Blue Shield Association, serving North Carolina.  

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